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Privacy policy and terms of use

Privacy policy for Wayfinder Method

This Privacy Policy governs the manner in which Fia Iannuzzelli Consulting, LLC, doing business as Wayfinder Mentor or Wayfinder Method ("Wayfinder," "we," "us," or "our"), a company based in New York, United States, collects, uses, maintains, and discloses information collected from users (each, a "User") of the www.thewayfindermethod.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Wayfinder.

INFORMATION COLLECTED.
When you visit this website, our Internet Service Provider records your visit and logs the following data for statistical purposes:

Your server addresses
Your top-level domain name (for example .com, .gov, .org, .uk, etc.)
The date and time of your visit to the site
The pages you accessed and documents downloaded
The previous site you have visited
The type of browser you are using

PERSONAL IDENTIFICATION INFORMATION.
We collect personal identification information from Users in several ways. This includes when Users visit our site, register, schedule a discovery call, purchase mentoring programs, subscribe to a newsletter, respond to a survey, or fill out a form. Users may be asked for their name, email, mailing address, phone number, and payment information. Users may visit the Site anonymously. We collect personal information only when voluntarily submitted. Users can refuse to provide it, but this may prevent access to certain Site services or programs.

NON-PERSONAL IDENTIFICATION INFORMATION.
We collect non-personal identification information when Users interact with the Site. This may include browser name, device type, operating system, Internet Service Provider, and other similar technical data.

WEB BROWSER COOKIES.
Our Site uses cookies to enhance User experience. Cookies are placed on the User’s device for record-keeping and tracking purposes. Users may adjust browser settings to refuse cookies or receive alerts when cookies are sent. Doing so may cause some Site features to not function properly.

USE OF COLLECTED INFORMATION
Wayfinder may use User information for the following purposes:

To improve customer service and mentoring delivery
To personalize user experience
To improve our Site and services
To process payments for programs and services
To send periodic emails regarding your mentoring program, upcoming sessions, or other services
To share relevant resources, insights, and opportunities that support your growth journey

We only collect personal information for purposes which are directly related to our functions or activities and only when it is necessary for or directly related to such purposes.

HOW WE PROTECT YOUR INFORMATION.
We use proper data collection, storage, and security measures to prevent unauthorized access, alteration, disclosure, or destruction of personal information. Sensitive data exchanges occur over SSL-secured communication channels and are encrypted with digital signatures.

SHARING INFORMATION.
We do not sell, trade, or rent personal information. We may use third-party service providers for business operations, such as scheduling, payments, or newsletters. These third parties receive information only as needed to perform their tasks.

THIRD-PARTY WEBSITES.
Our Site may contain links to third-party sites. We do not control or take responsibility for their content or practices. Each site has its own privacy and service policies.

CHANGES TO THIS PRIVACY POLICY.
Wayfinder may update this policy at any time. The updated date will appear at the bottom of this page. Users should review it regularly to stay informed about how we protect collected data.

YOUR ACCEPTANCE OF THESE TERMS.
By using this Site, you agree to this policy. If you do not agree, please do not use the Site. Continued use after changes means you accept those updates.

CONTACTING US.
If you have questions about this policy or Site practices, contact us at hello@thewayfindermethod.com

This privacy policy was last updated on October 30, 2025.

Terms of Use for Wayfinder

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. By using this website, you signify your consent to these terms of use. If you do not agree to these Terms of Use, please do not use the website.

Your access to and use of this website operated by Fia Iannuzzelli Consulting, LLC, doing business as Wayfinder (collectively the "Site") is subject to the following terms and conditions ("Terms of Use") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms of Use and acknowledge that any other agreements between you and the Site are superseded and of no force or effect:

1. INTELLECTUAL PROPERTY RIGHTS.
You agree that the Site itself, as well as all content, videos, training materials, products, services and/or other materials, including but not limited to the Wayfinder Method, coaching frameworks, worksheets, and resources made available on the Site by us or other third parties, as well as the look and feel of all of the foregoing, (collectively referred to as the "Content") are maintained for your personal use and information by Wayfinder and are the property of Wayfinder and/or its third party providers. Subject to your compliance with these Terms of Use, Wayfinder hereby grants you a limited license, which is non-exclusive, non-transferable, and non-sublicensable, to access, view, and use the Site solely for your personal purposes. No Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or used for public or commercial purposes without written permission from Wayfinder.

2. MENTORING AND CONSULTING SERVICES.
The mentoring and consulting services provided through this Site are for educational and informational purposes. While we strive to help you achieve your goals, we cannot guarantee specific results or outcomes. Your success depends on many factors including your commitment, effort, and implementation of strategies discussed.

3. CONFIDENTIALITY.
We respect the confidential nature of our mentoring relationships. Information shared during mentoring sessions will be kept confidential, except as required by law or with your explicit permission.

4. CLIENT RESPONSIBILITIES.
When engaging our services, you agree to:

Provide accurate and complete information
Attend scheduled sessions or provide adequate notice for cancellation
Complete agreed-upon action items between sessions
Make timely payments for services rendered

5. PAYMENT TERMS.
Payment for mentoring programs and services is due as agreed upon at the time of enrollment. Refund policies are governed by our "Participate and Get Your Money Back" guarantee, details of which are provided at the time of enrollment.

6. DISCLAIMERS.
NEITHER WAYFINDER NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR MAINTAINING THE SITE AND/OR ANY CONTENT ON THE SITE SHALL BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF THE SITE. ALL CONTENT ON THE SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WAYFINDER DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS OR GUARANTEES THAT YOU WILL ACHIEVE ANY SPECIFIC RESULTS FROM OUR MENTORING OR CONSULTING SERVICES. YOUR SUCCESS IS ENTIRELY DEPENDENT ON YOUR OWN EFFORTS, IDEAS, TECHNIQUES, EXECUTION OF YOUR PLANS, THE TIME YOU DEVOTE TO THE PROGRAM, AS WELL AS YOUR FINANCES, YOUR KNOWLEDGE AND YOUR SKILL.

7. LIMITATION OF LIABILITY.
IN NO EVENT SHALL WAYFINDER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE, OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, REVENUE OR GOODWILL, OCCASIONED BY ANY DEFECT IN THE SITE, THE CONTENT, AND/OR RELATED MATERIALS, REGARDLESS OF THEORY OF LIABILITY.

8. INDEMNIFICATION.
You agree to indemnify and hold Wayfinder and each of its directors, officers, employees, and agents, harmless from any and all liabilities, claims, damages and expenses, including reasonable attorney's fees, arising out of or relating to (i) your breach of this Agreement, (ii) any violation by you of law or the rights of any third party, (iii) any materials or information you post or share on or through the Site, (iv) your use of the Site or any services that Wayfinder may provide via the Site.

9. GOVERNING LAW.
This agreement shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these Terms of Use or the Site shall be filed only in the state or federal courts located in New York and you hereby consent and submit to the personal jurisdiction of such courts.

10. MODIFICATIONS.
These Terms of Use may be revised from time to time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current Terms of Use.

Last Updated: October 30, 2025